Mobile & Desktop
Privacy protections are identical whether you access raja99 on your phone or desktop. Your data encryption and account security never change.
LEGAL REFERENCE
Your Privacy Matters to Us
We built raja99 around your trust. This privacy policy explains how we collect, use and protect your personal data when you open an account, deposit via DANA, OVO...
Data ProtectionSecure PaymentsTransparent PracticesYour Control
How We Handle Your Information
When you join raja99, we collect information needed to verify your identity, process deposits through DANA, OVO, GoPay and QRIS, and deliver our services in supported Indonesian regions. We use encryption to protect payment details and account credentials. Your data is stored on secure servers and accessed only by authorised team members. We do not sell your personal information to third parties.
Where local law permits, we may share transaction records with payment partners and regulatory bodies to comply with anti-money-laundering requirements.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
HELP CHANNELS
Questions About Your Privacy
Team online
Email Support
Contact our privacy team at [email protected] with any concerns about how we handle your data. We respond within 24 hours.
Account Settings
Manage your personal information, communication preferences and data-sharing choices directly in your account dashboard.
Data Requests
Request a copy of your personal data or ask us to delete your account. Submit requests via the privacy form in your account menu.
WHY VISITORS TRUST US
Privacy Standards We Follow
Encryption Standard
All payment and account data travels over TLS 1.2+ encryption. Your DANA, OVO, GoPay and QRIS transactions are protected end-to-end.
Regular Audits
We conduct quarterly security reviews and penetration testing to identify and fix vulnerabilities before they affect your account.
Compliance Framework
Our privacy practices align with international data protection standards and local Indonesian regulations for gaming platforms.
Staff Training
Every team member handling your data completes annual privacy and security training to ensure consistent protection.
Incident Response
If a data breach occurs, we notify affected users within 48 hours and provide guidance on protecting your account.
Third-Party Vetting
Payment processors, hosting providers and analytics partners sign strict data-protection agreements before accessing any user information.
SIDE BY SIDE
Consistency Across Our Platform
Live Casino & Slots
Whether you're at a live baccarat table or spinning in our slot lobbies, the same privacy standards apply to your session and winnings.
Sportsbook Markets
Betting history and account activity in our sportsbook section follow the same confidentiality rules as casino and slot data.
Payment Methods
DANA, OVO, GoPay and QRIS deposits are protected by identical encryption and fraud-detection systems across all transaction types.
Account Closure
When you close your account, we retain only the minimum data required by law. Personal details are deleted within 30 days.
Policy Updates
If we change this privacy policy, we notify you by email and in-app. You can review changes before your next login.
Dispute Resolution
Privacy complaints are handled through the same support channel as account issues, with escalation to our compliance officer if needed.
SERVICE CONTEXT
What Defines Our Privacy Approach
Minimal Collection
We ask only for information necessary to verify your identity...
No Tracking Pixels
We don't use hidden tracking or sell your browsing behaviour...
Transparent Sharing
Any time your data leaves our servers—to payment partners, hosting...
Your Deletion Right
Request permanent deletion of your account and associated personal data...
Cookie Control
Choose which cookies to accept when you first visit. Essential...
Breach Notification
If your data is compromised, we contact you immediately with...
Privacy Policy Questions
We retain only the minimum data required by Indonesian gaming regulations and anti-money-laundering laws, typically 5–7 years for transaction records. Personal details like your name and email are deleted within 30 days of account closure.
Yes. Log into your account, go to Settings > Privacy, and select 'Download My Data'. We'll email you a complete record of your profile, transaction history and communication preferences within 7 days.
No. Payment details are processed by our PCI-compliant payment partners and never stored in full on our servers. We keep only a reference token to link deposits to your account.
We never sell your personal information. We may share anonymised, aggregated data with analytics partners to understand platform trends. You can opt out of all marketing emails in your account settings.
We notify affected users within 48 hours with details of the breach, data involved and steps to secure your account. We also report to relevant Indonesian authorities where required by law.
We use TLS 1.2+ encryption, two-factor authentication options and real-time fraud detection. Your password is hashed and salted. We monitor for suspicious login attempts and alert you immediately.
Yes. Go to Account > Profile in your dashboard to update your name, email, phone number and address. Some fields like your ID number may be locked after verification for security reasons.